Privacy Policy

Bonsai Boutique Aruba (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, use our chat feature, or make a reservation inquiry.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use our website.

We may collect the following types of information:

• Contact Information: name, email address, phone number, and other details you provide through our contact or booking forms.
• Booking Details: check-in and check-out dates, number of guests, apartment preferences, and any special requests.
• Chat Messages: content submitted through our chat widget, including your selected language and conversation history.
• Technical Information: IP address, browser type, device information, pages visited, and other analytics data collected automatically via cookies or similar technologies.

We use the information we collect to:

• Respond to your inquiries and process reservation requests.
• Provide customer support and improve our services.
• Communicate with you about your stay, special offers, or updates (with your consent where required).
• Maintain and improve the security, performance, and functionality of our website.
• Comply with applicable legal obligations.

We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers who help us operate our website, process payments, manage bookings, or provide customer support. These providers are contractually required to keep your information confidential and use it only for the purposes we specify.

We may also disclose information if required to do so by law, in response to a court order, or to protect our rights, property, or safety.

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our content. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the website may not function properly if cookies are disabled.

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information. You may also have the right to object to processing or request portability of your data. To exercise any of these rights, please contact us using the information below.

Our website may contain links to third-party websites, such as maps, social media, or booking platforms. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: hello@bonsaiboutiquearuba.com
• Address: Koyari, Aruba